Terms of Service
By using Cognifiy ("the Service"), you agree to these terms. Please read them carefully.
1. Acceptance of Terms
By accessing or using Cognifiy, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, do not use the Service.
2. Description of Service
Cognifiy is an adaptive learning platform that:
- Analyzes uploaded student work to identify errors
- Provides step-by-step diagnosis of mistakes
- Generates targeted practice based on identified weaknesses
- Tracks mastery and schedules spaced repetition reviews
3. Account Registration
To use Cognifiy, you must:
- Provide accurate registration information
- Maintain the security of your password
- Accept responsibility for all activity under your account
- Be at least 13 years old (or have parental consent)
4. Acceptable Use
You agree not to:
- Upload content that violates any law or third-party rights
- Attempt to access other users' accounts or data
- Interfere with or disrupt the Service
- Use automated means to access the Service without permission
- Upload malicious files or attempt to exploit vulnerabilities
- Use the Service for commercial purposes without authorization
5. Content You Upload
When you upload content to Cognifiy:
- You retain ownership of your original content
- You grant us a license to process, analyze, and store it for service delivery
- You confirm you have the right to upload the content
- You understand content may be processed by AI systems
6. AI-Generated Content
Cognifiy uses AI to analyze work and generate explanations. You acknowledge that:
- AI-generated content may contain errors
- The Service provides learning support, not guaranteed accuracy
- You should verify important information independently
- Confidence scores indicate system certainty, not correctness
7. Service Availability
We strive for high availability but do not guarantee:
- Uninterrupted access to the Service
- Error-free operation
- Preservation of all data in case of system failure
We may modify, suspend, or discontinue features with reasonable notice.
8. Payment Terms
If you purchase a paid plan:
- Prices are as displayed at time of purchase
- Subscriptions renew automatically unless cancelled
- Refunds are handled on a case-by-case basis
- We may change pricing with 30 days notice
9. Intellectual Property
Cognifiy and its original content, features, and functionality are owned by us and protected by intellectual property laws. You may not:
- Copy or modify the Service
- Create derivative works
- Reverse engineer any part of the Service
- Use our trademarks without permission
10. Limitation of Liability
To the maximum extent permitted by law:
- The Service is provided "as is" without warranties
- We are not liable for indirect, incidental, or consequential damages
- Our total liability is limited to fees paid in the preceding 12 months
11. Indemnification
You agree to indemnify us against claims arising from your use of the Service, your content, or your violation of these terms.
12. Termination
We may terminate or suspend your account for violations of these terms. You may delete your account at any time through account settings or by contacting us.
13. Changes to Terms
We may update these terms. Material changes will be communicated via email or prominent notice. Continued use after changes constitutes acceptance.
14. Governing Law
These terms are governed by applicable law. Disputes shall be resolved through good-faith negotiation or, if necessary, binding arbitration.
15. Contact
For questions about these terms:
- Email: legal@cognifiy.com
- Contact form: cognifiy.com/contact